This FAQ describes the technical privacy risk implications of using Webcelerate Accelerator, and the special steps that Webcelerate takes to minimize those risks. (Please note: Webcelerate's official Privacy Policy is the definitive representation made by Webcelerate regarding our handling of personally-identifiable information about our customers. The information presented in this document is for general informational purposes only.)

Personally-identifiable Information on Webcelerate Servers

If you have a high level understanding of how Webcelerate Accelerator works (see How Does It Work) you may be concerned that Webcelerate Accelerator could be used to track your browsing activities in a way that could violate your privacy. Webcelerate recognizes that your privacy is very important, and therefore we have implemented the Webcelerate Acceleration Service so that it does not record and/or track your browsing activities in any personally identifiable way on our servers.

We have also taken special steps to ensure that personally-identifiable information cannot be tracked within our server infrastructure. We have designed all of our server logging features in such a way that no log contains a direct record of the Web sites visited by specific clients.

Personally-identifiable Information on Your Computer

The Webcelerate Accelerator client software that resides on your personal computer introduces the same sort of privacy risk as your browser software does. Your browser stores temporary files on your computer's hard drive. These files are sometimes collectively called your "browser cache". It is possible for someone with sufficient expertise to use the information in your browser cache to determine what Web sites you have visited. For this reason, your browser software includes commands that allow you to delete its temporary files. The Webcelerate Accelerator client software also stores temporary files on your computer's hard drive in the "Webcelerate cache". Those files could also be used to determine what Web pages you have visited, so Webcelerate Accelerator includes a command (on the Webcelerate Accelerator menu's Options dialog) so that you can delete those temporary files at any time. Webcelerate Client/Server Communication The Webcelerate Accelerator client software does not transmit any historical record of your browsing activities to our servers other than non-user-identifiable summary timing and compression information, and diagnostic information. Such information is used solely for overall system performance monitoring and quality assurance.