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39 |
| Broken Images |
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Once in a while I see a box with an X in it where I would expect an image to appear. What causes this? |
Web pages frequently have broken graphics links. However,
if you are seeing more than the usual number of broken links,
you can confirm that Webcelerate Accelerator isn’t contributing
to this problem by following these steps:
- Click on the Webcelerate Accelerator icon in the taskbar
(blue Webcelerateler icon near the clock)
- Select Disable Webcelerate Accelerator from the pop-up menu.
- Hold down the Ctrl key and click Refresh in the Internet
Explorer window. [Netscrape users, just click Reload.]
If the image appears try enabling Webcelerate Accelerator
and doing a Ctrl-Refresh on the problem page. See if the
problem
reoccurs. Many other factors can cause or contribute to "broken" images
on Web pages. Here are some of the more common ones:
- The Web site is being updated at the same time you request
the page. Try re-visiting the Web page after a couple of
hours.
- There might be a more long-term problem with the Web page.
- Microsoft has confirmed a problem with Internet Explorer
versions prior to Explorer 5.5 with Service Pack 2
(case #Q281197). Although Webcelerate recommends Service Pack
3,
if it is inconvenient to upgrade a temporary solution
to this
problem is to refresh the page by clicking Refresh
on the Internet Explorer toolbar, or by clicking Refresh
on
the
IE View menu to retrieve the redirected URL and display
the missing image. For additional information regarding
this
problem, please visit Microsoft’s Product Support
Services Web site located at: http://support.microsoft.com
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